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Discover the world of dna

Frequently Asked Questions

What is the difference between Nonlegal DNA test and Legal DNA Test?

Legal DNA Test

**1. Purpose:

  • Admissibility in Court: Legal DNA tests are conducted for situations where the results need to be used as evidence in legal proceedings, such as custody battles, child support disputes, or immigration cases.
  • Legal Documentation: These tests often serve as official proof of biological relationships for legal documents and proceedings.

**2. Chain of Custody:

  • Strict Protocol: Legal DNA tests follow a strict chain of custody protocol. This involves documented tracking of the sample from collection to analysis to ensure the sampleโ€™s integrity and the test’s validity.
  • Accredited Collectors: Samples must be collected by a certified professional or in a controlled environment to prevent tampering or contamination.

**3. Sample Collection:

  • Controlled Environment: Collection is typically conducted in a professional setting or under conditions that comply with legal standards. This ensures that the process is standardized and uncontaminated.

**4. Documentation and Reporting:

  • Detailed Records: Detailed documentation is maintained throughout the process. This includes records of the sampleโ€™s journey, the identities of all individuals involved, and the procedures followed.
  • Legal Reports: Results are presented in a format that meets legal requirements and can be submitted to courts or other legal entities.

**5. Usage:

  • Legal Proceedings: Results are used in legal contexts, including family law cases, criminal cases, and immigration matters.

Non-Legal DNA Test

**1. Purpose:

  • Personal or Informal Use: Non-legal DNA tests are typically used for personal reasons, such as exploring ancestry, confirming biological relationships informally, or satisfying personal curiosity.
  • No Legal Standing: Results are not intended for use in legal situations and do not carry the same legal weight.

**2. Chain of Custody:

  • Less Rigid: The chain of custody for non-legal tests is less stringent. There is no formal documentation required to track the sampleโ€™s handling, which can be less controlled compared to legal tests.

**3. Sample Collection:

  • More Flexible: Collection can often be done at home or in non-professional settings. For example, many non-legal tests involve home collection kits where individuals collect their own samples.

**4. Documentation and Reporting:

  • Simpler Reporting: Results are typically reported in a straightforward manner and do not require extensive documentation. The results are generally provided for personal use and do not need to meet specific legal standards.

**5. Usage:

  • Personal or Informal Use: Results are used for personal insights or informal purposes, such as family history research or curiosity about biological relationships.

Summary

  • Legal DNA Tests: Adhere to strict protocols and chain of custody, are suitable for court use, and require professional sample collection and documentation.
  • Non-Legal DNA Tests: Are used for personal or informal purposes, have less stringent protocols, and may involve home collection without formal documentation.

Understanding these differences helps individuals choose the appropriate type of DNA test based on their needs and the intended use of the results.

What are your operating hours?

We are open from 8 AM to 6 PM, Monday to Saturday. We’re closed on Sunday. Holiday hours may vary, so please call or check our website for specific information on those dates.

Do you offer appointments after hours?

Yes! We do offer appointments after hours.

Do you offer mobile testing?

Yes! We are proud to offer mobile testing and come to your location to provide service.

After my DNA Test or Specimens are collected, if I decide to cancel the test, is my order refundable?

No. Once a test has been collected, we are not able to provide you with a refund

What area do you provide Service In?

Dallas County, Denton County and Collin County.

Do I need an Appointment?

Yes, an appointment is necessary. However, scheduling an appointment can reduce your wait time and make your appointment go by quicker..

What is the Refund Policy?

No Refund Policy

We maintain a strict no-refund policy on all products and services. Once a product is ordered, or a service is scheduled, refunds will not be issued, except under circumstances explicitly determined by us.

Important Details:

  • No Refunds on Products: All sales of products are final. Please ensure you are certain of your purchase before placing an order.
  • No Refunds on Services: Once a service has been ordered or rendered, refunds are not available. This includes situations where a sample collector is en route to the collection location or if the collection has already been conducted.
  • Exceptions: Any exceptions to this policy are solely at our discretion and will be handled on a case-by-case basis.

We appreciate your understanding and encourage you to contact us with any questions before placing an order to ensure it meets your needs.

How will I receive my test results??

You will receive an email when your results reports are ready for you to view. Written consent is required to provide a copy of your test results to anyone other than you. Confidentiality and discretion are priority